RETURN POLICY

HOW DO I CANCEL MY ORDER?

After each order is processed, it is sent immediately to our fulfillment warehouse for shipment. Orders cannot be cancelled after they have been shipped.

 
 

HOW DO I MAKE A RETURN?

 

If you need to return a univerfly product within the 30-day return policy, please visit the following returns portal:https:www.univerfly.com

If you need to return a univerfly product within the 30-day return policy, please visit the following returns portal:https:www.univerfly.com

Simply enter your order number and billing zip code and follow the instructions.

 

 
 

WHEN WILL THE (REFUND) CREDIT APPEAR ON MY CREDIT CARD?

Your refund credit will appear on your account within 3 weeks of us receiving your returned product.

 
 

HOW CAN I CANCEL AUTO-RENEW ON MY SUBSCRIPTION?

 

To cancel Auto-Renew, submit your request or manage your subscriptions from your account's page. You can also find your order and follow the instructions.

You will receive an email confirming that your Auto-Renew cancellation request is processed.

 

 
 

HOW DO I CANCEL MY PRE-ORDER?

 

To request cancellation of pre-ordered products, please contact us at www.univerfly.com

Orders for in-stock items are sent to our warehouse for shipping immediately after you place the order, therefore, in-stock items cannot be cancelled.

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